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Our Items All items listed have been kindly donated by the general public and aretherefore second-hand and subject to general wear and tear unless otherwisestated. Items listed as ‘spares or repair’ or as ‘untested’ are itemsthat are faulty or simply that we can’t test at our warehouse, so please bidaccordingly. We recommend that electrical items are tested by aprofessional electrician. Clothes are checked over for stains, rips andtears, we recommend that all clothes are washed before use. If you requirefurther pictures of any of our items, please just ask.
Customer ServiceAny questions will be answered during our 9am -5pm office working hours Monday to Friday, please always contactus through eBay ‘contact seller’ messages first rather than telephoning or emailing usdirectly. We always aim to respond to your query within 2 working days.In the unlikely event that you do have any problems with your purchase, please get in touch with usfirst before leaving any feedback. We are a very well respected non-profitcharity and we list our items as accurately and honestly as we possiblycan. We want our customers to be completely happy with their itemsand will always try to sort out any problems for you.PaymentWe askthat payment is made within 7 days of the auction ending via PayPal. If nopayment is received within this time we reserve the right to cancel the saleand relist the item. If the item is for collection only we are happy to acceptcash on collection.Collection Only ItemsCollection only items can be collected bythe purchaser from our warehouse in Stevenage, we reserve the right to relistthe item if not collected within 1 week of the auctionfinishing. Address: Unit 12 Gunnels WoodPark, Stevenage,
Hertfordshire, SG1 2BH Mon-Fri 10am to 4pm
You can also arrange collection from our charity shop located in Barnet, Mon- Sat 10am to 5pm. To arrange this, please send us a messageBEFORE you have committed to buy the item. Shop collections will need to be paid for via Paypal prior tocollection.SHOP COLLECTION IS AVAILABLE FOR SMALLITEMS ONLY.DeliveryWe will always try to combine UK postage within Royal Mail or UPS’sweight and price guides. We always post as soon as possible, but pleaseremember once your items are collected by Royal Mail or UPS the deliveryprocess is out of our hands. We will use recycled packaging when itspossible, we keep our prices as low as possible and do not try to profitfrom delivery costs. If a courier collection is arranged, we areunfortunately unable to accept any responsibility for any damages/losses thatmay occur in transit. If arranged, please note that you are accepting theseterms and are completely responsible for your item the moment it is handed tothe courier. Any compensation for breakages or loss should be claimed from thecourier only.
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Category: Sporting Goods:Cycling:Bikes
Location: Stevenage